Mobile computing

Mobile computing can improve the service you offer your customers. For example, when meeting with customers you could access your customer relationship management system -...
over the internet - allowing you to update customer details whilst away from the office. Alternatively, you can enable customers to pay for services or goods without having to go to the till. For example, by using a wireless payment terminal diners can pay for their meal without leaving their table.
More powerful solutions can link you directly into the office network while working off site, for instance to access your database or accounting systems. For example, you could:...

• set up a new customer's account
• check prices and stock availability
• place an order online

This leads to great flexibility in working - for example, enabling home working, or working while travelling. Increasingly, networking 'hot spots' are being provided in public areas that allow connection back to the office network or the internet. The growth of cloud computing has also impacted positively on the use of mobile devices, supporting more flexible working practices by providing services over the internet